Automobile dealerships have reintroduced “We Owe You” slips, which promise customers specific services or benefits post-purchase. These slips can cover items like free oil changes, detailing, or additional accessories. While they may seem like a good deal, many buyers later find these promises difficult to redeem.

Potential Pitfalls for Consumers

Consumers often encounter complications when trying to utilize their “We Owe You” slips. Dealerships may impose restrictions or confusion surrounding the terms, leading to frustration. The National Highway Traffic Safety Administration (NHTSA) has cautioned that these slips can mask underlying issues with vehicle conditions, prompting additional costs that weren’t disclosed at the time of sale.

Advice from Industry Experts

Industry experts advise consumers to thoroughly review any “We Owe You” slips and request clear documentation of the promised services. It’s crucial to ask about expiration dates and any conditions that may apply. Buyers should also keep records of correspondence with the dealership to ensure accountability.

Stay Informed and Cautious

As dealerships continue to use “We Owe You” slips, consumers must remain vigilant. Always verify the details of any promises made at the point of sale and be aware of potential future costs. Don’t let these slips catch you off guard—know your rights and stay informed!